We pay great attention to your privacy and we remain committed to build strong and lasting relationships with you.
The protection of your personal data is of utmost significance for us.
Article 1 – General provisions
The website www.stromae.com (hereafter « the Website », with the exception of any subdomains unless otherwise specified, its content and its address are published and made available online by MOSAERT LABEL SRL, with registered office located avenue Louise 137 bte3 at 1050 Brussels, Belgium and registered under Belgian company number 0700.612.291 (hereafter « MOSAERT » or “we”).
The Website is hosted on Webedia S.A (Live & Show department – Rue Paul Vaillant Couturier, 2 – CS 60102 at 92532 Levallois Perret Cedex (France)) whose data center are located in France.
Article 2 – Respect for privacy
b. Applicable regulation
We do our utmost to operate according to the applicable regulation in this matter, including the European Union Regulation 2016/679 of April 27th 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), and to the Belgian law of 30 July 2018 concerning the protection of privacy with regard to the use of personal data of physical persons, as well as the European Parliament and Council’s Directive 2002/58/CE of 12 July 2002 concerning the use of personal data and the protection of privacy in the electronic communications sector.
Any request related to the processing and storage of your personal data can be addressed to the following email address: [email protected].
d. Processing of personal data: which data are collected and processed, why and how long?
d.1. STROMAE’s FanBase – Newsletter (via Active Trail)
If you wish to be informed of Stromae’s activities and receive our newsletter, it is very simple : subscribe to Stromae’s FanBase !
You may voluntarily subscribe by filling in the field provided on the Website.
We process your email and your browser language when you voluntarily subscribe to the newsletter; you will receive informations, in the language chosen for your browser, relating to Stromae’s activities, marketing communications, …. The following data may also be processed: your exploitation system, your browser ID and other informations about your system and your connexion, as well as your interactions with our emails (if you click on the email, when, where and how you click,…)
This processing is based on your consent as set forth in article 6.1.a) GDPR and your data are only processed within the framework of the management of the subscribers to Stromae’s newsletter, the sending of this newsletter in the language of your navigation on the Website and to improve this newsletter. You may withdraw your consent to this processing of your personal data at any time, however the withdrawal of your consent shall not affect the processing based on your consent before its withdrawal. The newsletter will include a link to unsubscribe.
These data are stored as long as we are sending newsletters and as long as you did not withdraw your consent to receive these newsletters.
d.2. Stems to download via the Website
We ask you in this specific form:
- your first and last name,
- your pseudonym,
- your email,
- and your date of birth.
Those data are saved and stocked under digital form. We will not transfer those data to third-parties (others than any potential sub-contractors) nor selling them.
The processing of those data is needed to execute the contract that we have concluded, as set forth in article 6.1.b) GDPR; we also want to ensure:
- the management and the follow-up of an information request,
- the potential contact-making;
- the management of stems requests;
- the issues management;
- the management of a judicial proceeding.
We ask your date of birth to check your age. If you are a minor person, you warrant that you may legally be bound and are entitled to enter into an agreement under the laws of your country.
Those data will be stored until the expiration of the limitation period in contractual matters under the applicable legislation. We reserve the right to keep your data for a longer period if necessary, as set forth in article 17.3 GDPR.